Privacy Policy & Terms of Use

Last updated: 14 May 2026 · HearingPal by Burotec Limited

1. Who we are

This site is operated by Burotec Limited, registered in England and Wales. For any queries relating to privacy or data, contact us at admin@burotec.co.uk.

2. What data we collect

We collect anonymised analytics data (via Google Analytics 4) to understand how visitors use this site. We do not collect any personally identifiable information unless you contact us or subscribe to our newsletter.

If you subscribe to our newsletter, we store your email address for the sole purpose of sending you updates. We do not share or sell your email to third parties.

3. Cookies

This site uses cookies for analytics purposes only. You can control your cookie preferences at any time using the cookie consent tool at the bottom of this page. We comply with GDPR and UK GDPR.

4. App data

The HearingPal app processes audio in real time on your device and does not transmit, store, or share your voice recordings or transcripts. Full app privacy details are available on the App Store listing.

5. Your rights

Under UK GDPR, you have the right to access, correct, or delete any personal data we hold about you. Contact us at admin@burotec.co.uk to exercise these rights.

6. Terms of use

This website is provided for informational purposes only. Content is accurate to the best of our knowledge but we make no warranties regarding completeness or fitness for a particular purpose. Use of the HearingPal app is subject to the terms displayed in the App Store.

7. Disclaimer

HearingPal is an accessibility and communication app, not a medical device. It is not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a qualified audiologist or healthcare professional for medical advice.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

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